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Integrated Telecommunications Solutions

CSC's telecommunications solutions give national emergency personnel telephone access across the country under the most adverse conditions using such media as radio frequencies, satellites, and land lines. CSC's solutions also allow New York Stock Exchange brokers to send information to various databases from wireless handheld computers, and doctors in the United States to guide medical technicians on Bosnia's battlefields by video teleconference.

CSC is a major provider of solutions that integrate voice, data, and video into the same system. Our technological expertise in telephone systems, computer systems, and networks allows us to develop complete, integrated systems that address every need of your business.

But CSC provides more than just the telephones, workstations, software, and other sophisticated technology that make up an integrated telecommunications system. We provide solutions that help your business perform better by meeting the unique needs of your organization. Our professional services engineers analyze your needs, then we design an integrated business system that meets those needs.

For more information, please contact
Kumait Jawdat,
Business Development.

What We Offer || Success Stories

What We Offer

Infrastructure Planning
CSC can help you develop or update your Information Resource Management (IRM) plan. This plan - which should be updated annually - includes your business objectives; a description of your functional, information, and technical architectures; and a list of your fiscal, strategic, and operational requirements.

Infrastructure Design and Development
CSC has been designing and developing infrastructure solutions for many years. We understand all aspects of communications and computer system design using commercial-off-the-shelf, government-off-the-shelf, and developed components. We will design your infrastructure to be user-friendly, reliable, cost-effective, and easy to maintain. Once you approve our designs, we use state-of-the-art tools to build your systems as quickly and accurately as possible.

Infrastructure Integration
Integration is the key to creating reliable systems. CSC maintains several research facilities where we integrate and test our systems, analyze their performance, fine-tune configuration parameters, and identify potential enhancements. These facilities allow us to develop fully integrated systems that meet your needs without interrupting your current operations. When we are satisfied that we have built the best system, we transfer it to your location and perform acceptance tests to confirm that it works the way you want it to.

Infrastructure Maintenance
CSC performs all types of infrastructure maintenance, at our site or yours, including:

  • Managing baseline configurations;
  • Upgrading hardware and software;
  • Backing up, archiving, and restoring information;
  • Administering databases;
  • Tuning networks and servers to peak performance;
  • Providing billing services;
  • Analyzing real-time data to detect fraud or abuse; and
  • Training users.

Infrastructure Enhancement
Technology insertion is essential to keeping up with advances that can help you improve your business. We can tell you when and how to add new technology to your infrastructure. We can tell you which advances will help your business - and which won't. We can help you do it without interrupting your business. And we can train your employees in the new technology.

Success Stories

During a hurricane, earthquake, or other natural disaster or emergency, lives depend on the ability of national security/emergency preparedness (NS/EP) organizations to exchange critical information by phone, fax, modem, and other media. To ensure the availability and reliability of NS/EP communications, the Office of the Manager of the National Communication System (OMNCS) developed the Government Emergency Telecommunications Service, which CSC implemented and coordinates. Rather than build an expensive system exclusively for emergency use, we applied our integration expertise to develop a more cost-effective alternative. First, we recommended changes to the commercial, nationwide public switched network (PSN). Then, we used our industry leadership to assemble a team - including Bellcore and several switch manufacturers and inter-exchange and local exchange carriers - to implement the service.

For the U.S. Joint Chiefs of Staff to do the best possible job of advising the President in times of crisis, it must have easy, secure, and reliable access to information. CSC is currently building that system. For the Joint Staff Automation for the Nineties contract, we started by integrating an office applications suite, complete with workflow automation tools, action processing and tracking, and electronic filing functionality. We then tied the suite to an enterprise-wide network that facilitates the transfer and access of crucial information. Now we are maintaining a first-class training program that is teaching hundreds of personnel how to use and administer these integrated tools.