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Once your
business problems are addressed and your information
technology (IT) systems are designed, they still need to
be managed, operated and maintained. CSC offers a
variety of operations and support capabilities to help
you achieve these tasks. These capabilities cover both
the internal aspects of your IT operations, such as
making sure upgrades to your desktops are timely and
consistent, as well as your external needs, such as
taking over the nuts and bolts of operations.
System operation and support is part of an IT
investment: software upgrades are inevitable and
necessary; new employees will need training on the
system; performance must be monitored and conditions
requiring intervention identified. The business
solutions we develop for you are based on the realities
of communications and network technologies - and
supported from the day the systems are installed. Once
the systems are in place, our experienced service
technicians are ready 24 hours a day, 7 days a week, to
answer questions or solve problems. CSC can
provide the IT operations and support that your
organization needs - allowing you to focus entirely on
serving your customers.
Information Technology Facilities Management
CSC provides support for your IT investments,
from planning replacements - to staging new systems
prior to delivery to you - to technical support for your
users.
Help Desk Support
In order to respond to IT problems as they crop up, a
proven system must be in place. CSC offers secure
facilities, experienced personnel, robust tools, and
other resources to support your needs.
Telecommunications
CSC keeps you in touch with your colleagues by
maintaining the telecommunications systems which enable
you to do so.
Information Technology Network Security Operations
CSC operates the systems which keep your data,
voice and video systems protected.
Software and Database Maintenance and Administration
CSC knows that your software and databases
require constant upgrades, enhancements, fixes to keep
you current and we are prepared to help you do just
that.
Outsourcing
CSC helps you run your IT operations, keeps up
with changes in technology for you, and helps your
business become more flexible.
Training
To ensure peak performance of your employees, CSC
trains them to use and operate the systems and
applications which are central to your success.
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